Patient Rights & Responsibilites
Hi there! Thanks so much for checking out this document.
Please read this policy before using our site, services, products. 911 Drug Testing (“Company“, “we“, “us“) is committed to caring for, protecting and respecting your privacy and keeping your personal data secure.
We’ve also included some annotations that are intended to help you understand this somewhat technical document… for example:
2. Who we are
We are a Drug Testing Collection and Testing Site for Pre-Employment Drug Testing, Self-Tests, Regulated Drug Testing. Additional services we offer are Background Checks, Fingerprinting and Notary.
We are an Arizona based LLC under Hope Capital LLC. We do business as 911 Drug Testing and Vertical Identity.
Our physical address is: 2039 S Mill Ave Suite E, Tempe, AZ 85282 and 7802 N 43rd Ave Suite 1, Glendale, AZ 85031
Our website address is: https://911drugtesting.com
Our email address is: [email protected]
Nice to meet you! Please remember we’ve got personal data as well so please don’t use the above information for reasons unrelated to this privacy document. Thank you.
3. What personal data we collect and why
a) Contact forms
Certain areas of the site use contact forms in order to generate an email message directed to us (and only us).
Contact forms capture personal data such as your name and email address, necessary to generate such email and allow for a smooth communication. Thankfully, that’s all we need and no unnecessary additional data is required from you.
Of course, and clearly, we do not use the information for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
c) Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, products, etc.) – embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We mostly use embedded videos (from YouTube and Vimeo) and embedded tweets (from Twitter). They’re pretty reliable with their data handling so hopefully there is nothing to worry about.
When you use our site, our tracking service providers such as Google Analytics collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels).
e) Billing / Shipping Information
If you purchase products or services on the site, we need to collect your billing/shipping information in order to generate an invoice.
Depending on the services you use, you may provide us with credentials for your website (such as WordPress, FTP, Hosting usernames and passwords, Google Analytics, etc.). these are required in order to execute the tasks you hired us for. Please change your passwords often.
Whenever you submit information to this site or navigate through the pages, you know some data is collected and stored. Thankfully, we do that just to run our small business and to improve your future experience.
4. Who we share your data with
We do not sell our users’ private personal information. And we don’t give it away, either.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Third Party Vendors: we may share information about you with third party vendors who need to know information about you in order to provide their services to us, to you or your site. For example: Stripe and PayPal to process your online payments, fraud prevention services to analyze payment transactions, postal, chat and email services to help us communicate with you.
Legal Requests: we may disclose information about you in response to a court order, or other governmental request.
With Your Consent: we may share and disclose information with your consent or at your direction.
Aggregated or De-Identified Information: we may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our services, de-identified screenshots or de-identified code snippets.
We don’t give your personal data to anyone, unless required by law or to allow you to pay online. Also (see next section), we retain data only because we have to… And accountants still require physical receipts, not sure why.
5. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you make a purchase, we retain your billing information and order details for at least 7 years – for accounting purposes.
Finally, we keep Google Analytics and other tracking data indefinitely, to allow for a smooth running of our business and compare analytics trends over the years.
6. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
On top of that, we recommend to follow these guidelines:
- Limit the Information that You Provide e.g. don’t enter unnecessary personal data in the comments or contact form messages.
- Opt-Out of Electronic Communications. You may opt out of receiving newsletters and promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
- Set Your Browser to Reject Cookies
Thankfully you have full control over your personal data you share on this site. We’re only an email away and you can even log in and delete your account. We hope not, but that’s your right and we respect it either way.
7. Contact information
We may modify this Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Policy, we will provide additional notice to you, such as by sending you an email, or displaying a prominent notice on our site. By continuing to use the site after any changes come into effect, you agree to the revised Policy.
When you become our patient you have certain rights and responsibilities. We respect your rights, and we want to make sure you have all the tools you need to communicate your wishes openly and effectively.
This section provides a full explanation of your rights on the following:
When you receive services from 911 Drug Testing you have the right to:
- Receive high-quality service
- Be treated with respect and courtesy
- Have your information kept private and confidential except as described in 911 Drug Testing privacy statement
- Receive service in offices that are safe, clean and accessible
- Be served without discrimination
This is what we ask from you:
Treat the staff and others at 911 Drug Testing with courtesy and respect
The Privacy Officer for 911 Drug Testing is General Manager who can be contacted as follows:
Jason Hope, [email protected], 623-227-2027
- You have the right to file a complaint related to your stay at this hospital with:
Office of Medical Facilities Licensing, Arizona Department of Health Services, 150 North 18th Avenue, Phoenix, AZ 85007: (602) 364-3030
That’s it! And thanks for reading.